Declaration on the accessibility of the website www.bex.de

DB Regio Bus Ost GmbH endeavors to make its DB BEX Charters website accessible. The legal basis is the he German Accessibility Reinforcement Act (BFSG), which comes into force on June 28, 2025 and implements the requirements of the European Accessibility Act (EAA).

Status of compliance with the requirements

This website is currently being revised to comply with the requirements for digital accessibility in accordance with the EU standard EN 301 549 and the international Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Barriers that still exist

Parts of the website are not yet fully accessible, in particular

Insufficient keyboard operability

- Navigation and booking forms can only be operated to a limited extent or in an illogical sequence using the keyboard.

Alternatives such as e-mail contact (This email address is being protected from spambots. You need JavaScript enabled to view it.) and telephone advice (+49 30 29750050) are available. The complete barrier-free redesign is planned for 2026.

Contact and feedback

If you encounter any barriers on our website or have any suggestions for improvement, please contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you do not receive a satisfactory response to your accessibility query within six weeks, you can contact the responsible enforcement body:

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF)

Location: Magdeburg, Sachsen-Anhalt

In simpler language:

Declaration of Accessibility

for the website www.bex.de
As of: July 1, 2025

Who is responsible for this website?

The website www.bex.de belongs to DB Regio Bus Ost GmbH.
BEX is part of Deutsche Bahn.
We offer bus tours with a driver.

Why is accessibility important?

Everyone should be able to use websites easily.
Including people with disabilities.

That's why there's a law.
The law is called the Accessibility Strengthening Act.
Applies from June 28, 2025.
We want to comply with this law.

How accessible is the website?

Our website is not yet fully accessible.
But: We're working on it.

We want the website to be easy to use for everyone.
It should be completed by the end of 2025.

What isn't yet accessible?

• You can't control all areas with the keyboard.
For example: When filling out forms.

How to get help:

If you have problems with the website, we're happy to help.

You can call us or send us an email.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 30 29750050

If you are dissatisfied:

We will respond to you within 6 weeks at the latest.

If we don't help or don't respond,
you can complain.

The office is called:
Market Surveillance Authority of the States
for the Accessibility of Products and Services.

The office is located in Magdeburg, in the state of Saxony-Anhalt.